Welcome to Peg~Leg Harbor

Peg~Leg Harbor

FAQ

Frequently Asked Questions......

What date is the Early Bird Registration Over?

Early Bird Registration will be over on July 24, 2009 or sell out.  Which ever comes first.

On July 24, 2009 the rates will be reflected as of the date and depend on availability from Carnival. 

Do I need a PASSPORT?

NO! Carnival Cruise Lines strongly recommends all of the guests travel with a valid passport. However, as of June 1, 2009, U.S. citizens embarking on a cruise that both originates and terminates at the same U.S. port are not required to have a passport, but will need proof of citizenship such as an original or certified copy of a birth certificate, a certificate of naturalization, a passport card, an enhanced driver’s license (EDL) as well as a government-issued photo ID. Children are also required to bring proof of citizenship, and if 16 and over, a photo ID is also required.

Canadian and Bermudian citizens are required to have a passport for air, land and sea travel, including all Carnival cruises.

Although a passport is not required for U.S. citizens taking cruises that both originate and terminate at the same U.S. port, we, again, strongly recommend all guests travel with a passport (valid for at least six months beyond completion of travel). Having a passport will enable guests to fly from the U.S. to a foreign port in the event they miss their scheduled embarkation or to fly back to the U.S. if they need to disembark the ship mid-cruise due to an emergency.

ALL guests need proper proof of citizenship in order to travel and failure to present a valid document at check in will result in denied boarding and no refund will be issued.

For more information, a complete list of WHTI-compliant documents or to obtain a passport application, visit
www.travel.state.gov.

What is the Tipping Policy on the Cruise?

Service Gratuities

For your convenience, we automatically charge the gratuities for dining and stateroom staff to your onboard Sail & Sign account. The total amount is $10.00 per guest, per day (our recommended guideline) as follows:

$ 3.50 Per Day Stateroom Services              

$ 5.50 Per Day Dining Room Services         

$ 1.00 Per Day Alternative Services: distributed to other kitchen and hotel service staff

For Cruises-To-Nowhere, gratuities of $10 per guest, per day must be prepaid.

Our Staff is totally committed to exceed your expectations in every way possible. If you are not satisfied with the service you receive, we encourage you to contact the Purser’s Information desk while onboard. This will allow us to address your concerns in a timely and appropriate fashion. At your discretion, you may adjust the gratuities at any time.

For beverage purchases, fifteen percent of the bill is automatically added to the Sail & Sign charge. Room Service staff may be tipped as service is rendered. Tipping your Maître d’ is at your discretion, based upon the service you receive.

What is a Sail and Sign Card?

Sail & Sign is Carnival's onboard cashless credit program which allows you to charge, at your convenience, all your services and purchases paid throughout the cruise. All locations onboard will accept your Sail & Sign card for payment, casino will also accept cash.

How can I register for Sail & Sign?

Registration for Sail & Sign will take place during embarkation or at anytime onboard at Guest Services.  You may also register for the Sail and Sign card with your booking number as you complete your fun pass online at www.carnival.com

What forms of payment are accepted for Sail & Sign account?

Credit Cards:
Visa
MasterCard
Discover®
American Express
Diner's
JCB (Japanese Credit Bureau)
SeaMiles MasterCard
Visa and MasterCard Prepaid Gift Card

Note:

  • The American Express "Persona Select" is not an acceptable credit card.
  • Regular ATM debit cards are not acceptable.
  • Guests may use a checking account debit card as long as it is a registered MasterCard or Visa card.
  • A guest traveling without his/her parents cannot use the parents' credit card even with the parents' written permission
  • The cardholding guest must be an authorized signer by the card issuing bank.
  • Upon completion of the Sail & Sign Application Form, the cardholder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same room as the cardholder.


Can I add additional credit cards to my Sail & Sign account?

Guest Services throughout your cruise will be able to assist you with any changes required to your account, including references, additional credit cards or cash deposits and setting spending limits.

How is my credit card charged?

During embarkation, when your credit card is swiped, an initial approval of $50 is obtained. Throughout the voyage incremental holds will be obtained. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking /debit account. Authorization hold releases to your account is entirely up to your issuing bank.

All charges will be automatically billed at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with your Sail & Sign card will be delivered to your stateroom. If you put down a cash deposit and there is an overpayment at the end of the cruise, you will receive the overpayment in the form of a check, attached to the detailed statement on the final morning of the cruise.

Cash Deposit:
U.S. Currency and Traveler's Checks are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. As the guest approaches the deposit limit, the Information Desk will notify the guest that additional money must be deposited. 

"Recommended" deposits per duration of the voyage are as follows:
2-4 day cruises: $100 deposit pp
5-8 day cruises: $200 deposit pp
9+ day cruises: $350 deposit pp

Where can I view my Sail & Sign account?

Guest Services can provide a balance throughout the cruise and you can also view the statement via your stateroom TV; just follow the options for folio review.

Any Sail & Sign account inquiries made during the cruise should be made at Guest Services.

Any Sail & Sign account inquiries made after the cruise should be referred to our Guest Care department, extension 83133.


Uses for the Sail & Sign Card
The Sail & Sign Card must be utilized for the following; cash will not be an accepted form of payment:
Beverage purchases: A 15% gratuity will automatically be added to the bill which the guest may adjust appropriate to the service received.
Shore excursion tours
In-room calling charges
Medical Center charges

Valet laundry charges
Photo purchases: On debarkation day, cash is only accepted.
Video service
Gift Shops
Steiner's spa and salon
Formality Shop (flowers; tuxedo; chocolates)
European Cafe (specialty coffees and pastries)
Supper Club
Camp Carnival babysitting fees
Gratuities for shipboard staff
Casino: to purchase chips for the tables and coins for the slot machines.
Note: Cash is also accepted in the casino.

Can I get Travel Insurance or Trip Protection Plan?

All travel Insurance or Trip Protection Plan is handled with Berkley Group.  www.travelclaim.comInformation regarding this Insurance can be found at the web site or by calling the Customer Service Dept. at the number giving.  Cost for this Insurance is per person - $59.00 Interior Cabins and $65.00 for Ocean View Cabins.  The coverage is provided through Berkley Group.  Carnival processes all Travel Insurance requests with Berkley Group.  If you would like Travel Insurance please request it on your first payment.  You can not bind coverage once your booking is paid in full.  Carnival will forward your information to Berkley Group on your behalf. Carnival reserves the right to change travel insurance cover at any time. You will receive confirmation prior to sailing.

What is a Boarding Pass?

Your Sail & Sign Card will serve as your Boarding Pass. This card identifies you as a Carnival guest and must be carried with you along with picture identification when you go ashore. Because the ship is closed to the public while docked at the various ports-of-call, you’ll have to show your Sail & Sign Card and picture I.D. to the officer on duty in order to return on board.

Fountain Fun Card and Soda Cards

Carnival will offer to all guests the option to purchase a "Fountain Fun Card" which will allow them unlimited soft drinks for the duration of the cruise at a one time purchase price (including gratuities). The "Fountain Fun Card" can be purchased at the casino, lobby and pool bar onboard the ship.  In all locations where beverage service is offered, guests may receive a glass of the soft drink of their choice - one glass will be served at a time and only to the guest whose name appears on the card. The card cannot be used through room service.

Don't wait until the last minute.  This cruise will sell out.  

Still have questions? Please contact us anytime! We look forward to hearing from you.

Please Contact us

 

 

2005-2009 Privateer Entertainment Group , Privateer Dimensions , Peg~Leg Harbor  Trop Rock Copyright ~ All rights reserved.

Peg~Leg Harbor on Facebook
">facebook

 

 

Peg~Leg Harbor